Help Center

Frequently Asked Questions

How to Search for Drugs

You can search for drugs in several ways:

• Use the search bar at the top of any page
• Browse by letter using our A-Z drug list
• Use the advanced search for specific criteria
• Browse by drug class or condition

Understanding Drug Information

Our drug pages include:

• Uses: What the drug is prescribed for
• Side Effects: Common and serious side effects
• Dosage: How to take the medication
• Interactions: Other drugs that may interact
• Warnings: Important safety information

Using the Pill Identifier

To identify an unknown pill:

1. Go to the Pill Identifier page
2. Enter the pill's shape, color, and any markings
3. Select the size if known
4. View the matching results

Checking Drug Interactions

To check for drug interactions:

1. Go to the Interaction Checker
2. Enter the names of your medications
3. Review the interaction results
4. Consult your healthcare provider if needed

Common Issues

Website Not Loading

If the website isn't loading properly:

• Check your internet connection
• Clear your browser cache and cookies
• Try a different browser
• Disable browser extensions temporarily

Search Not Working

If search isn't returning results:

• Check your spelling
• Try the generic name instead of brand name
• Use partial names or abbreviations
• Browse by letter if you're unsure of spelling

Mobile App Issues

For mobile app problems:

• Update to the latest version
• Restart the app
• Check your device's storage space
• Reinstall if problems persist

Contact Support

If you can't find the answer you're looking for:

• Email: support@pharmaonline247.com
• Phone: 1-800-PHARMA-1 (Mon-Fri, 9AM-5PM EST)
• Live Chat: Available on most pages
• Contact Form: Send us a message

Browser Compatibility

Our website works best with:

• Chrome (latest version)
• Firefox (latest version)
• Safari (latest version)
• Edge (latest version)